Conditions: elements does not show/hide correctly

  • joeprovence
    Asked on June 2, 2025 at 2:40 PM

    Having trouble showing conditions results for survey. New to platform. Thanks for your help!


    Conditions: elements does not show/hide correctly Image 1 Screenshot 20

    Jotform Thread 27564231 Screenshot
  • Deanne JotForm Support
    Replied on June 2, 2025 at 5:06 PM

    Hi joeprovence,

    Thanks for reaching out to Jotform Support. In your conditions, remove the Hide conditions. You don't need them since the Paragraph elements are already hidden by default on your form, so you only need the Show condition. Also, you need to select All instead of Any. Here's how it should look:

    Conditions: elements does not show/hide correctly Image 1 Screenshot 20

    Apply the same thing to the rest of the conditions. Lastly, you might want to check your values again. In the screenshot above, it checks if the value is Greater Than 24 and Less Than 38. This means if the value is 24, it does not fall in this category. The condition is only true if the value is within the range of 23 to 37. So if you want to include 24 and 38 in that condition, you should be checking it if the value is Greater Than 23 and Less Than 39, so values 24 to 38 are included.

    Give it a try and let us know how it goes.

  • joeprovence
    Replied on June 2, 2025 at 7:09 PM

    Thanks so much, will try it. Also noticed that my third calculation was 2 greater than in a row!

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