How to disable the AI widget blowing up the homescreen?

  • stmarksls
    Asked on June 2, 2025 at 10:17 AM

    How do I disable that new AI widget blowing up the screen. I don't need any AI help here at all or ever so if I can stop that from causing me to scroll constantly I would appreciate it.

  • Joeni JotForm Support
    Replied on June 2, 2025 at 10:35 AM

    Hi stmarksls,

    Thanks for reaching out to Jotform Support. To prevent the AI widget from appearing and causing unnecessary scrolling on your Jotform home page, disable the AI Form Assistant through the form's Publish tab. Let me walk you through it:

    1. In Form Builder, click on the Publish tab in the orange navigation bar.
    2. On the left side menu, select the AI Agents tab, and hover your mouse over to the Connected Agents field.
    3. Then, click on the Three Vertical Dots of the existing AI Agent and select the Disable option in the dropdown menu.

    How to disable the AI widget blowing up the homescreen? Image 1 Screenshot 20 That's it. Disabling the AI widget will prevent it from appearing on your form and minimize the scrolling issue you’ve been experiencing.

    Give it a try and let us know how it goes.

  • stmarksls
    Replied on June 2, 2025 at 11:34 AM

    Turn it off everywhere please

  • stmarksls
    Replied on June 2, 2025 at 11:42 AM

    Now looking at it, I need you to turn it off my our entire account. I'm never turning it on for a form I publish, I need you to turn it off for our entire interaction with the landing page. I log in, show submissions, add a note to them and download. I click and scroll all day and you guys keep adding clicks to our life for some reason.

    If you want to make life easier for us, add a drop down directly on the form at the landing page that lets me download all new submissions where I've picked a note field in the form to add a note to all the new ones and download them as excel in one click. Click dropdown on form, pick download new, dialog opens with the field I targeted ready to add a note to all the new ones, pick the format and click download.

  • Abdul JotForm Support
    Replied on June 2, 2025 at 11:48 AM

    Hi stmarksls,

    Could you send me screenshots of where you see it in order to verify more? This guide will show you how to do that.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

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