How to Remove hCaptcha from Your Form

There anyway to remove the captcha ?
i had a lot of user with trouble with the captcha , and form are not sending because of that , can you put this form in a whitelist or just remove the captcha

Hi checkesanfdo2,

Thanks for reaching out to Jotform Support. If you're seeing a CAPTCHA when submitting the form, it's likely being triggered by our anti-spam system. CAPTCHAs are used to reduce the risk of spam submissions and typically appear when multiple entries are made from the same IP address within a short timeframe.

To resolve this, you can:

1. Wait 10–20 minutes before trying to submit the form again.
2. Refresh your internet connection, which may assign you a new IP address.
3. If you're on a paid plan, we can whitelist your account to prevent the CAPTCHA from appearing in the future.

Let us know if you have any other questions.