AI Agent: Error Performing Query When Connecting WhatsApp

Whatsapp connect error

Hi MMALABS,

Thanks for reaching out to Jotform support. The Error performing query message when connecting WhatsApp to your AI Agent typically indicates an issue with the connection process between your WhatsApp Business account and Jotform. This can be caused by incorrect credentials, permission issues, or temporary server problems. Make sure that you are logged in with the correct Facebook account that manages your WhatsApp Business profile and that all required permissions are granted. Also, verify that your WhatsApp Business account is active and properly set up.

If the problem persists, try logging out and back in, clearing your browser cache, or using a different browser. Additionally, check for any network restrictions or firewall settings that might be blocking the connection.

Give it a try and let us know how it goes.