Transferred Jotform to new PC

I purchased a new Dell PC and transferred my files to the new PC. But I no longer can find the forms on my account (miragemarketing@yahoo.com) How do I fix this?

Hi Robert,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

It looks like your forms are not showing up after transferring files to your new PC. Please check your account's My Forms page at https://www.jotform.com/myforms/ to see if your forms are there. Also, check the Archive and Trash folders on the lower left side of the My Forms page in case they were accidentally archived or deleted.

If you still cannot find your forms, please let me know, and we can explore other options.

Give it a try and let us know how it goes.

I can't find any forms

Hi Robert,

If you can't find any forms in your account, it might be due to logging into a different account or an issue with the transfer. Please verify you are logged in with the correct email address (miragemarketing@yahoo.com).

If you still don't see your forms, you may need to recover your account or check if the forms were deleted. You can visit this guide on how to recover your Jotform account: Account Recovery Guide.

Let me know if you need further assistance.

Hi Robert,

Thanks for reaching out to Jotform Support. I checked your account under miragemarketing@yahoo.com, but I wasn’t able to find any forms associated with it. If you previously created forms using a different email or account, you may want to try signing in with that email instead.

Also, it’s possible that your forms were deleted at some point. I recommend checking the Trash section in your account to see if they are still recoverable. If the forms were permanently deleted, unfortunately, they may no longer be accessible. Let me show you how:

1. In My Workspace page, select the Trash tab on the bottom-left side of the page.
2. Now, select Type at the top of the page, and in the Dropdown menu that opens, uncheck the boxes next to all the assets except Forms, so only they’ll be shown on the page.
3. Hover your mouse over the form you want to restore, and then select Restore on the right side of the page.

Give it a try and let us know if you need any other help.