Sending Signed Document to Other Recipients

I am using the "Share with Link" option to link to my form from my website. After clicking the "Start Signing" button, my signer inputs his name and email. When the form is submitted, in addition to the signer getting an email copy of the signed form, I need a copy of the signed form ALWAYS sent to a specific email address every time this process is used. How do I accomplish this. It appears the "CC Recipients" field is not permanently saved so it can be used on subsequent uses.

Hi Alvin,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

To always send a copy of the signed form to a specific email address when using the "Share with Link" option, you need to add that email as a CC recipient in the Sign Builder's Options tab before sending the document to sign. Unfortunately, the CC Recipients field is not saved permanently for subsequent uses, so you will need to add it each time before sending.

Here’s how to do it:

1. Go to the Share tab in the Sign Builder.
2. Fill in the signer’s details under Recipients.
3. Before sending, go to the Options tab and add the specific email address in the CC Recipients field.
4. Return to Recipients and click Send to Sign.

This will ensure the specified email always receives a copy of the signed form.

Let us know if you need any further assistance.

Give it a try and let us know how it goes.

Hi Alvin,

Thanks for reaching out to Jotform Support. Note that our Sign Document feature automatically sends a copy of the signed document to both the signer and the form owner. Unfortunately, there is no built-in option to forward it to additional recipients.

While the feature you’re looking for isn’t currently available at Jotform right now, we've gone ahead and escalated your request to our Developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.