Text STOP feature

Can I add the STOP feature into a form so that when a recipient receives a text they have the option to opt-out by selecting STOP. Also, would it let them know that they have opted-out?

Hi James,

I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Currently, Jotform does not have a built-in STOP feature for SMS opt-out directly within forms. However, you can integrate your form with third-party apps via Zapier to enable SMS notifications and manage opt-outs. The system itself does not automatically send a confirmation message when someone opts out by texting STOP.

Let us know if you want guidance on setting up such integrations.

Give it a try and let us know how it goes.

Yes, I would like guidance on setting up that integration.

Hi James,

To set up SMS notifications and manage opt-outs, you can use Jotform's integration with Zapier. Here’s how to do it:

1. Go to your form's Settings and click on the Integrations tab.
2. Search for Zapier and connect your Zapier account.
3. Choose a Zap template that sends SMS notifications or manages contacts when a form is submitted.
4. Follow the prompts to map your form fields and set up the SMS service.
5. Test and publish your Zap to activate the integration.

This will allow you to send SMS notifications and handle opt-outs externally. For detailed steps, you can also visit the guide on using Zapier with Jotform.

Give it a try and let us know how it goes.

Ok, thanks! If I have any problems I’ll be sure to send another message.

Hi James,

You’re welcome! Feel free to reach out if you have any questions or need further assistance.

Give it a try and let us know how it goes.