I need to talk to a human about issues I am having.

  • Britany Caudell
    Asked on May 29, 2025 at 1:54 PM

    How to do talk to a person??

  • Rene JotForm Support
    Replied on May 29, 2025 at 2:06 PM

    Hi Britany,

    Thanks for reaching out to Jotform Support. If you have any Jotform-related issues, you can always reach us by sending a Support Request ticket and create a thread where you and us in the Support team can discuss and solve them for you.

    Do note though that we don’t currently offer live phone support. If you have any questions, just reply to this thread, or you can create a Help Center thread from the Contact Us page. We’ll be happy to help.

    Can you share with us the issues you're having so we can help you with it? If this is about a form, you can share with us the form's link or URL so we can check it for you, and address the issue accordingly. It's easy to get a form's link or URL. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
    2. In the Quick Share menu, the form URL will be shown in the middle of the page, just below Share with Link. Click on the Copy Link button and paste the copied link together with your next reply.

    I need to talk to a human about issues I am having Screenshot 20 If there are multiple issues needed to be addressed, you can enumerate them and provide detailed information about each issue, so we can help you with them one by one. Do note though that we might need to move each of them to separate threads, if needed, so we can solve them individually and provide a more focused answer to each of those issues.

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

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