Enterprise: Not receiving webhook request

  • brijeshchavda
    Asked on May 29, 2025 at 3:05 AM

    Hello,
    below is my form where we not received webhook request webhook already defined could you please help
    https://form.bookingzone.com/250274546691967
    Enterprise: Not receiving webhook request Image 1 Screenshot 20

  • Lara JotForm Support
    Replied on May 29, 2025 at 3:15 AM

    Hi Brijesh, 

    Thanks for reaching out to Jotform Support. I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains how to create a ticket for Enterprise Support here. Just create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly. 

    Let us know if there’s anything else we can help you with.

  • brijeshchavda
    Replied on May 29, 2025 at 3:15 AM

    I have removed web-hook integration then re adding now it's working but we have lot's of form it's not good solution to remove and re add on each and every form please help i don't know may be other form have same issue happened in future

  • Raymond JotForm Support
    Replied on May 29, 2025 at 3:23 AM

    Hi Brijesh, 

    Unfortunately, this channel is for non-enterprise support customers. We have a dedicated enterprise support team that are trained specifically and have access to enterprise related resources. You can contact them directly through your enteprrise account by following the guide here. Just create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly. 

    Thanks for your patience and understanding, we appreciate it.

  • brijeshchavda
    Replied on May 29, 2025 at 3:25 AM

    yes created ticket from my enterprise account
    thank you

Your Reply