Autoresponder Email: The Reply-to Email is incorrect

Hello, when someone completes my jotform and they get an email notification, the reply to email is incorrect

My email should be mouzig7@yahoo.com, but the reply to email shows as mouzig7@hotmail.com when the customer gets the notification email

please help me change the reply to email to mouzig7@yahoo.com

thank you

Hi Melissa,

Thanks for reaching out to Jotform Support. It's easy to change your Autoresponder Emails Reply-to Email to your preferred email address. Let me show you how:

1. In Form Builder, in the orange navigation bar on top of the page, click on Settings.

2. In the menu on the left, go to Emails.

3. Hover your mouse over the Autoresponder Email, and then click on the Pencil icon on its right.

4. Go to the Recipients tab.

5. Change the Reply-to Email to mouzig7@yahoo.com, or any desired email address, and then click on Save once done.

Note that the change will only be applied to future submissions made to your form. Any Autoresponder Emails sent to form users before the email change will remain as is.

Give it a try and let us know if you need any other help.