AI Agent Icon Blocking Buttons on App

  • RamkeyHR
    Asked on May 28, 2025 at 4:31 PM

    Hello,

    I’m currently building an app using Jotform Apps and having trouble with the app icon placement. The icon is covering part of the screen, and I’m unable to either move it or scroll past it to access all items on the page.

    Is there a way to either:

    1. Reposition or hide the icon, or
    2. Enable full scrolling so users can see all app elements beneath it?

    Thanks

  • Jerlan JotForm Support
    Replied on May 28, 2025 at 5:03 PM

    Hi RamkeyHR,

    Thanks for reaching out to Jotform Support. When your Jotform App is accessed through a web browser, I noticed that the AI Agent icon blocks some of the buttons on the App. Take a look at the screenshot below:

    AI Agent Icon Blocking Buttons on App Image 1 Screenshot 50By default, AI Agents appear on the right side of the screen, but you can move them to the left side to better align with your app's layout. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Click on AI Chatbot on the left side of the screen.
    3. Under AI Chatbot, go to Position and click the left button.

    AI Agent Icon Blocking Buttons on App Image 2 Screenshot 61 Check out the screencast below to see my results:

    AI Agent Icon Blocking Buttons on App Image 3 Screenshot 72

    If you access the app using a mobile device, the AI agent will cover the entire App. You need to click the X button to minimize it to see the App again. Check out the screencast below:

    AI Agent Icon Blocking Buttons on App Image 4 Screenshot 83 If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Give it a try and let us know how it goes.

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