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rarequalitystudiosAsked on May 28, 2025 at 3:51 PM
Hi, I have 2 forms on my account using the Form Tabs Widget. The text on the tabs are completely missing. It displays that there are tabs but they don't say anything. This issue is only on mobile. I will attach photos for reference.
For more context, I am using custom css to style the tabs. Although, I have tested disabling it and using the defaults and the outcome is the same.
I've also tested an alternative mobile browser. I normally use safari, but i have tested chrome as well and the issue persists.
It seems to be an issue within the actual widget.
Account Email(login with google): rarequalitystudios@gmail.com
Form link: https://form.jotform.com/230447273356053
Mobile View:
Desktop View:
Thank you for your time.
Page URL: https://form.jotform.com/230447273356053 -
Keenly JotForm SupportReplied on May 28, 2025 at 4:31 PM
Hi rarequalitystudios,
Thanks for reaching out to Jotform Support. I'll need a bit of time to look into this. I'll get back to you as soon as I can.
Thanks for your patience, we appreciate it.
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PaulaReplied on May 28, 2025 at 5:56 PM
Thank you
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Keenly JotForm SupportReplied on May 29, 2025 at 5:33 PM
Hi rarequalitystudios,
I cloned your form and tested it, and had the same issue, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.
Thanks for your patience and understanding, we appreciate it.
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TitusNdoka JotForm DeveloperReplied on June 3, 2025 at 4:26 AM
Hello,
The bug has been fixed. Please clear your cache and try again - let us know if you have any questions.
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