My PDF will not attach to my email.

My PDF will not attach to my email. I've checked all the settings, cleared the cache, and tried different email addresses. It worked yesterday, and I can't get it to work today. Please help

Hi Pamela,

Thanks for reaching out to Jotform Support. Attaching your submissions as PDF files to your Notification Emails is easy. Let me walk you through it:

1. In Form Builder, in the orange navigation bar at the top of the page, click on the Settings tab.

2. In the menu on the left side of the page, click on Emails.

3. Hover your mouse over the Notification Email element and click on the Pencil icon.

4. Click on the Advanced tab, toggle Attach PDF to the On position, and select the PDF file you created.

5. Now, scroll down, click on Save, and you're done.

You can also check our guide here to know more about How to Attach Submissions as PDFs to Email Notifications. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? If you can take a screenshot, that'll help us understand what's happening. We also have a guide here that you can check out to learn more about How to Post Screenshots to Our Help Center.

Give it a try and let us know if you need any more help.