Can I alter the way a filled form is emailed to me?

  • JadePearl
    Asked on May 28, 2025 at 12:03 PM

    I have made a basic order form and I would like to improve the way the data is emailed to us when the customer submits the form. See screenshot- the order comes clustered together in a way that is a little too hard to read. This example is of a small order, so not so bad, but you get the idea. Are there options I can control for this? TIA

    -Milan at Jade & Pearl

    Jotform Thread 27415991 Screenshot
  • Serge
    Replied on May 28, 2025 at 12:10 PM

    Hi Milan,

    Thanks for reaching out!

    Yes, you can customize the layout of the emails you receive using the Notification Email settings in your form. Here's how to clean it up:

    1. Open your form in the Form Builder
    2. Go to the Settings tab
    3. Select Emails from the left menu
    4. Click on the existing Notification Email
    5. In the Email Content section, you’ll see the current layout — you can:
    • Rearrange or add spacing
    • Organize fields in a cleaner table
    • Add line breaks or bold section titles for better readability

    Here’s a quick guide that walks you through it step by step:

    How to Edit Email Templates in Jotform

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