Unable to find a form I created on Draft folder

  • amaconbusiness
    Asked on May 27, 2025 at 1:53 PM

    Hi!

    When I work on projects in Jotforms, I recognize that it autosaves. However, when I go to my drafts in my Workspace, there are no drafts to be seen. This causes me to have to go back to the actual web link for the project that I'm working on. How can this be fixed?

    Thanks!https://www.jotform.com/myworkspace/

  • Podo: Support AI Agent
    Replied on May 27, 2025 at 1:53 PM

    Hi Autumn,

    Thanks for reaching out to us for help. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    The autosave feature in Jotform saves drafts as incomplete submissions, which you can view in Jotform Tables under the "Incomplete submissions" section. Please note that drafts not submitted within 2 months are automatically deleted, which might be why you don't see them in your Workspace drafts.

    To view your drafts, go to Jotform Tables, open the main tab menu in the upper-left corner, select "Incomplete submissions," and then view the details of your drafts there.

    Give it a try and let us know how it goes.

  • Shaina JotForm Support
    Replied on May 27, 2025 at 2:52 PM

    Hi amaconbusiness,

    Thanks for reaching out to Jotform Support. Can you explain a bit more about the issue, so I can get a better idea of what's happening? Also, can you share with us a screen recording of what’s happening so we can try to replicate it on our end? You can share the video recording on any public sharing platform like Google Drive or Dropbox, or you can simply use Loom to record the video and share the video link with us.

    Once we hear back from you, we'll be able to move forward with a solution.

  • amaconbusiness
    Replied on May 28, 2025 at 10:04 AM

    Hi Shaina!

    Please see the following link for further explanation: https://www.loom.com/share/80df44d34a8540f594c513943d1144cf?sid=678b652c-ecbc-4a22-8d23-23437a1138e4

  • Sheena JotForm Support
    Replied on May 28, 2025 at 10:36 AM

    Hi amaconbusiness,

    The Drafts section contains all the form sessions that you have saved, which we also refer to as Drafts. For example, if the Continue Form Later feature is enabled on a form and you start filling it out, the session will be saved as a draft if you save it while logged in to your account.

    If you want to view all your created forms, you can click on All on the left side menu of your My Workspace.

    Unable to find a form I created on Draft folder Image 1 Screenshot 20

    Let us know if you have any other questions.

  • amaconbusiness
    Replied on May 28, 2025 at 11:17 AM

    I see now! I was able to find the document under "All" in My Workspace. Thank you!

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