Password Reset: Wrong Username/Email

  • Bill Kearney
    Asked on May 26, 2025 at 3:47 PM

    Hello -- I think my username is incorrect, and therefore I cannot reset my password.  It is listed as bill@crownadvisorgrou.com

    But it should be bill@crownadvisorgroup.com.  How can I get access to my account?

  • Kyle JotForm Support
    Replied on May 26, 2025 at 3:51 PM

    Hi Bill,

    Thanks for reaching out to Jotform Support. I checked the email addresses you shared and I can't see any linked accounts. If you can share the link to your form, I can check it out and see the correct email/username of your account. 

    Once we hear back from you, we'll be able to help you with this.

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