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daanmAsked on May 26, 2025 at 7:31 AM
i get the message that this form has exceeded its allocated quota. but i did not use it for months.
it used to reset every month. is that not longer the case? -
Israel JotForm SupportReplied on May 26, 2025 at 7:34 AM
Hi daanm,
Thanks for reaching out to Jotform Support. When I checked our system, I saw that your account is under the usage limit of your chosen subscription plan. So, I cleared your form's cache to remove the piled-up cache in your forms, and when I tried accessing one of your forms again, it is now working as expected. Check out this screenshot below:
Reach out again if you need any other help.
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