How to allow people to click on attachments links without having to log in?

How to allow people to click on attachments links without having to log in?

The attachment links that get sent via email.

Hi HCHDonations,

Thanks for reaching out to Jotform Support. A 404 Error will show when you try downloading files and it opens to a browser where your Jotform Account is not logged in. Do note that by default, only the account owner has access to the data submitted on forms and that you need to log in to your account first on the same browser you are accessing the data to avoid the error. 

To stop our system from asking you to login to see/download your submission attachments, we just need to disable the requirement to Login to View Uploaded Files. It's easy to do. Let me walk you through it:

1. Login to your Jotform account on your Desktop (it's not available yet on the Mobile App).

2. Click on your Avatar/Profile picture on the right side of the screen, and click on it.

3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.

4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

Give it a try and let us know if you need any other help.