Won't able to uploaded ID in KYC form

The system continues to request ID verification which we have attempted to upload multiple times however it keeps rejecting it or not completing the submission. Is there another way to complete this?

Hi Krista,

Thanks for reaching out to us regarding the issue with uploading your ID for verification. The system requires ID verification as part of our KYC process to ensure security and compliance. If your uploads keep getting rejected or the submission does not complete, you can try filling out the KYC form in incognito or private browsing mode to avoid issues such as

Let me know if you have any other questions or need further assistance.