Can't received responses from my form

  • PWG2025
    Asked on May 22, 2025 at 11:00 AM

    I have made a form and can't received it. recipient email is webforms@providencewavegroup.com

  • Amanda
    Replied on May 22, 2025 at 11:07 AM
    Check Notification Email Settings

    Make sure you’ve set up email notifications correctly:

    1. Go to Form Builder > click Settings.
    2. Select Emails > click on the existing Notification Email.
    3. Ensure:
    • The Recipient Email is correct.
    • The sender email is either noreply@jotform.com or your own SMTP.


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