Sub Users cannot add their forms to our org(Main Account)

  • sammamish
    Asked on May 21, 2025 at 9:29 PM
    I have follow-up questions: Our users cannot add their forms to our "org," so their accounts are being treated as guest users with limits before they share the org's limits.
  • Lorenz JotForm Support
    Replied on May 22, 2025 at 12:19 AM

    Hi Sammamish,

    I've reached out to the relevant team about this, so they can further clarify if this change was included with the recent update, and can provide information the reason for it. Once we hear back from them, we'll circle back to you on this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

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