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Colin BrietzkeAsked on May 21, 2025 at 1:24 PM
Hello, I am trying to reset my password for this login, but when I do the recovery code, it tells me I need to reset my 90 day password. Can you force a password reset to this account?
Thank you!
Colin
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Jan JotForm SupportReplied on May 21, 2025 at 1:52 PM
Hi Colin,
Thanks for reaching out to us for help. I sent you a reset password instruction. Can you check your email inbox and follow it? If the link expires, you can do that on your end. Let me walk you through it:
1. Go to the Jotform Main page and click on Login at the top-right corner of the page.
2. In the window that opens, click on Forgot Password?.
3. Enter your email address, and then click on Send Reset Instructions.
4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.
5. Enter your new password, enter it again to verify it, and then click on Create a New Password.
You can also check out our How to Reset Your Jotform Password guide for more information.
Reach out again if you need any other help.
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