Account: 90 day password reset

  • Colin Brietzke
    Asked on May 21, 2025 at 1:24 PM

    Hello, I am trying to reset my password for this login, but when I do the recovery code, it tells me I need to reset my 90 day password. Can you force a password reset to this account?


    Thank you!

    Colin

  • Jan JotForm Support
    Replied on May 21, 2025 at 1:52 PM

    Hi Colin,

    Thanks for reaching out to us for help. I sent you a reset password instruction. Can you check your email inbox and follow it? If the link expires, you can do that on your end. Let me walk you through it:

    1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

    Account: 90 day password reset Image 1 Screenshot 60

    2. In the window that opens, click on Forgot Password?.

    Account: 90 day password reset Image 2 Screenshot 71

    3. Enter your email address, and then click on Send Reset Instructions.

    Account: 90 day password reset Image 3 Screenshot 82

    4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

    Account: 90 day password reset Image 4 Screenshot 93

    5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

    Account: 90 day password reset Image 5 Screenshot 104You can also check out our How to Reset Your Jotform Password guide for more information.

    Reach out again if you need any other help.

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