Form: Preview shows extra questions not added on the form

I finished my form, but it is showing an extra question in the preview and not in the build

Hi Carles Ingram,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

If your form preview is showing an extra question that does not appear in the build, this could be due to a caching issue or a hidden field that is set to show in preview but not in the builder view.

Let me help you with that:

1. Clear your browser cache and refresh the form preview to see if the extra question disappears.
2. Check for any hidden fields or conditional logic that might be causing the extra question to appear only in preview mode.
3. Review your form's widgets and integrations to ensure none are adding extra questions dynamically.

If the issue persists, try opening the form preview in a different browser or incognito mode to rule out browser-specific issues.

Give it a try and let us know how it goes.

Hi Carles,

Thanks for reaching out to Jotform Support. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screencast below to see my results:

I've cleared your cache and can see that your form is working fine. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

Give it a try and let us know how it goes.

Thanks I see now.