How to Disable the Jotform Sign Automation?

  • Mission Locale Loire Touraine
    Asked on May 20, 2025 at 11:40 AM

    Hello,

    I would like to disable the “Enable Jotform Sign Automation” option on my account.

    Currently, when I add a regular signature field (black pen icon), it automatically gets converted into a Jotform Sign field. This prevents me from using the {edit_link} after the form is submitted, which I need for internal validation workflows.

    Please disable the Jotform Sign automation on my account so that I can continue using the classic signature field without it being converted.

    Thank you in advance for your help.

    Best regards,

  • Kyle JotForm Support
    Replied on May 20, 2025 at 1:01 PM

    Hi Mission Locale Loire Touraine,

    Thanks for reaching out to Jotform Support. Unfortunately, we don't have direct access to your account due to privacy reasons. You can easily disable the Jotform Sign automation on your forms. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. Select Jotform Sign on the left.
    3. Toggle OFF the Enable Jotform Sign Automation.

    How to Disable the Jotform Sign Automation? Image 1 Screenshot 20Give it a try and let us know if you need any help.

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