How to Change the Name of AI Agent?

On the pop window of my ai agent, when I click the voice option, the name of the agent is not displayed. Instead I see a {name} prompt. How can I make sure that {name} prompt is replaced by the agent name or something else ?

Check here: https://www.lynkxagency.com/

Hi aarboleda,

Thanks for reaching out to Jotform Support. You can easily change the name of your AI Agent. Let me show you how:

1. In Agent Builder, in the blue navigation bar at the top of the page, click on Train.
2. In the menu on the left side of the page, click on AI Persona.
3. Then, change the name in the Agent Name section.

Give it a try and reach out again if you have any other questions.

That is the problem. That AI agent already has a name !! and it still does not show on the voice window.

Hi aarboleda,

I checked your website and saw that your AI agent's name is updated to Atenta. Check out my screenshot below: I optimized the form's performance by clearing the cache. Can you try clearing your browser's cache and see how it goes? If the same thing happens, try using a different browser.

Give it a try and let us know if you need any other help.

That is not the place I am concerned about. It is at the black button , see image. It says {nombre} instead of the AI agent name,

Hi aarboleda,

​​I tested your AI agent and had the same issue, so I created a ticket and escalated this to our Developers. As soon as we have an update, we’ll let you know.

We really appreciate your patience and understanding while we’re looking into this.

Hello, good morning.

I was wondering if you have a response from your Developers on this issue ?

Hi aarboleda,

There haven’t been any updates yet. I know that it’s taking some time to resolve. I’ve marked this as a Priority and reached out to our Developers again. We’ll let you know as soon as there’s an update.

We appreciate your patience while we work on a solution.

Hi aarboleda,

Sorry for the inconvenience you have experienced. The issue has been resolved. Please let us know if you need further assistance.

Thanks, we see it now ok.