My IP address got banned.

  • Abigail Ogunsola
    Asked on May 20, 2025 at 8:47 AM

    My IP address got banned all of a sudden, This is my first time using Jotform. I need help.

  • Shirized JotForm Support
    Replied on May 20, 2025 at 9:00 AM

    Hi Abigail,

    Thanks for reaching out to Jotform Support.  Generally, the IP address shall be blocked when an account is suspended by our anti-phishing system. Also, could you provide us with the IP address that you're using so we can check it on our end? You may check out this site to know the IP address you are using.

    As soon as we hear back from you, we can move forward with a solution.

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