Can't find my forms

My form does not show up in my workspace so I cannot manage it. I can't see if anyone has registered.

Can you please help?

My name is Natalie Seabolt. My organization is Summersville Public Library. The link for my form is https://app.jotform.com/250576025568159

Thank you,

Natalie

Hi Natalie,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Your form not showing in your workspace and not being able to see submissions could be due to form status or account issues. Let me show you how to check if your form is active and view submissions:

1. Log in to your Jotform account.
2. Go to My Forms to see all your forms.
3. Check the form status next to your form name; it should say "Enabled" to be active.
4. Select your form and click on Submissions to view any registrations.
5. If your form is missing, ensure you are logged into the correct account or workspace.

If you still can't find your form or submissions, please verify your login details and workspace settings.

Give it a try and let us know how it goes.

Best regards,
Natalie

No forms show in My forms. Yet I have the link for my form and can go to it. I need to be able to manage it.

You can reach me at natalie.seabolt@wvlc.lib.wv.us

Thank you

Hi Natalie,

Unfortunately, we do not offer phone support. Although we offer Live Chat Support, there are a limited number of agents available in each time zone. So, sometimes it gets disabled, and you won't see it on our pages. When it is available, you'll see a pop-up if you're logged into your account on most pages, like Form Builder, Jotform Tables, Jotform Inbox, etc. as shown in the lower-right corner of the image below:

If you don't see that option on the page, and you have a question, just reply to this thread, or you can create a Forum Thread from the Contact Us page. We’ll be happy to help.

Now, coming back to your question. I checked the app you shared, and it appears to belong to an account registered under the email address s*l@w*lc.l*b.w*.us. If you recognize this email, you can login using that account to access all the associated forms and submissions.

Give it a try and let us know if you need any help.