Form Transfer isn't working properly

I Did what you said do but it keeps telling me the email im sending it to is not a jotform email but it is because they made an acct

Hi Aaron,

Thanks for reaching out to Jotform Support. I understand you're having trouble transferring your form because it keeps telling you the email you're sending it to is not a Jotform email, even though the recipient has created an account. I can see here that you want to transfer your forms to fATBOID29@YAHOO.COM, right? I can see here that this email address has a Starter account with us, so you should be able to transfer the forms normally. I cleared your form's cache on my end as a form of basic troubleshooting. Clearing your form caches is one of the ways to refresh your forms.

Can you give it a try again? If the issue persists, send us a screenshot of the error you're receiving so we can take a closer look. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.