How to Enable or Disable a Form

  • Ruaa
    Asked on May 17, 2025 at 11:31 AM

     Hello Jotform Support,  I hope you're doing well. I am currently facing an issue with one of my forms. When I or my customers try to open it, we receive a message saying: "This form is currently unavailable."  I would like to know the reason why the form is unavailable, and how I can fix it as soon as possible. I rely on this form for taking bookings/orders.  Form Link (if available): [https://form.jotform.com/243657949067574]  Thank you for your help.  Best regards,   [Ruaa]

    Jotform Thread 27103011 Screenshot
  • Andreas JotForm Support
    Replied on May 17, 2025 at 12:10 PM

    Hi Ruaa,

    Thanks for reaching out to Jotform Support regarding the issue with your form showing the message “This form is currently unavailable.” This message typically appears when the form is disabled or deleted.

    To resolve this, you need to check if your form is currently disabled. Here’s how you can enable it again:

    1. Go to your My Workspace page on Jotform.
    2. Find your form and click on the More option on the right side.
    3. Click Enable if the form is disabled.

    How to Enable or Disable a Form Image 1 Screenshot 30 Alternatively, you can enable the form through Form Settings:

    1. Open your form in Form Builder.
    2. Click on Settings in the top navigation bar.
    3. Under Form Status, click the dropdown arrow and select Enabled.
    4. Save your changes.

    How to Enable or Disable a Form Image 2 Screenshot 41 Also, we have a guide about How to Enable or Disable a Form that you can check out.

    Give it a try and let us know how it goes.

Your Reply