Unable to view the image submitted

Hi, we unable to view the image when want to edit the form after submission. How to make it viewable?

Hi cskhq,

Thanks for reaching out to Jotform Support. Uploaded images are usually unavailable on the edit link, when you've it restricted from your account settings. So, you can only view them while logged in to your Jotform account. If you want to access the uploaded images on edit, while logged out, you will have to disable that certain restriction. Let me walk you through it:

1. Login to your Jotform account on your Desktop (it's not available yet on the Mobile App).

2. Click on your Avatar/Profile picture on the right side of the screen, and click on it.

3. In the dropdown, click on Settings, or click on this link to go directly to your Settings page.

4. Now, go to the Security tab and uncheck the box next to Require Login to View Uploaded Files under the Privacy section.

Give it a try and let us know if you need any other help.