TRASFERIR FORMULARIOS

Buenos días, he creado una nueva cuenta de Jortform y necesito transferir formualrios desde otra cuenta de Jotform a esyta nueva y no lo consigo y no se ver porque tengo vinculaciones que lo impiden

Hi Francesc,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, moving your forms to another Jotform account is easy. Just keep in mind that all submission data will be transferred along with the form. Let me show you how to do it:

1. On your My Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

2. In the window that opens, click on Settings.

3. Then, click on the Data tab on the left.

4. In the Transfer Form section, click on Transfer Form.

5. Next, enter the Authentication Code that is sent to your email address, and click on Verify.

6. In the window that opens, tick the box next to the name of the form you want to transfer.

7. In the New Email Owner’s Email Address field, enter the email address of the account that you want the forms to be transferred to.

8. Now, click on Transfer Form.

Keep in mind that you can only send one form transfer at a time. You can also cancel the current transfer request. Let me show you how:

1. While you are still on the Data page, click on the View Details button in the Pending Transfer section.

2. Then, click on Cancel Request.

3. Finally, click on Yes, Cancel.

Once the forms are transferred, the owner of the account receiving the forms will get an email notification. From that email, they can click on the View Transfer button, then click on Accept to complete the transfer. Check out the screencast below:

If you get a message saying you can't transfer forms that are connected to other Jotform products means that your form is linked to other Jotform services such as Jotform Apps, Jotform AI Agent, Jotform Store Builder, or Jotform Workflows. Even if you are only using the standard form builder to create the form, there might be connections or integrations with these other products that prevent the transfer.

Reach out again if you have any other questions.