Downloaded PDF using default name Jotform as page title when accessed from browser

  • Judy Walker
    Asked on May 15, 2025 at 6:04 PM

    when I used to download a Jotform form as a PDF, the name of the file would appear on the PDF tab. Now all Jotform PDF's are called "Jotform". when I have a whole bunch of Jotform tabs and i can't see which is which it is extremely annoying. it takes up my time having to open a whole bunch of them to find the one I want. Other people must be so annoyed about this too.

    Jotform Thread 27061651 Screenshot
  • Lorenz JotForm Support
    Replied on May 15, 2025 at 10:40 PM

    Hi Judy,

    Thanks for reaching out to Jotform Support. That seems like its default behavior. There's currently no option to change the page title of the PDF, when accessed from a browser. What I would suggest is, change the PDF Document's file name, so when you download them, you can easily identify the PDF you're looking for in the file explorer's download folder. Check this out:

    Downloaded PDF using default name Jotform as page title when accessed from browser Image 1 Screenshot 30

    Now, let me walk you through on how to change the PDF document's file name:

    1. In Form Builder, in the top-left side of the page, click on the Arrow-down icon beside the Jotform logo.

    2. Then, in the dropdown, choose PDF Editor.

    3. In PDF Editor page, click on the Gear icon at the right side of the page.

    4. Finally, in the right panel, click on the Pencil icon of the PDF file name to modify it, and use the Form Fields button to select a field like name or email, and use them as the file name.

    Downloaded PDF using default name Jotform as page title when accessed from browser Image 2 Screenshot 41

    Let us know if there's anything else we can help you with.

  • Judy Walker
    Replied on May 20, 2025 at 5:25 PM
    You have got to be kidding. Why did you make this change anyway? Who did it benefit? Your customers??

    ...
  • Mary JotForm Support
    Replied on May 20, 2025 at 10:04 PM

    Hi Judy,

    I went ahead and escalated your concern as a feature request to our Developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

    Downloaded PDF using default name Jotform as page title when accessed from browser Image 1 Screenshot 20

  • Judy Walker
    Replied on May 20, 2025 at 10:10 PM
    I thank you sincerely for taking this seriously!! Please see the attachment. It’s pretty annoying to not see the names of the file anymore.

    ...
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