Some entries are not showing to Google Sheets

  • recreation71
    Asked on May 13, 2025 at 11:00 AM

    all of our new entries are not being pushed through to the google spreadsheet.

    Page URL: https://docs.google.com/spreadsheets/d/1CY538kMqy3YFex0wGNxq7n2_R9AE75mGZZ7RSLpYeUw/edit?gid=1488989520#gid=1488989520
  • Reymae JotForm Support
    Replied on May 13, 2025 at 12:04 PM

    Hi recreation71,

    Thanks for reaching out to Jotform Support. Take note that renaming column headings in Google Sheets or adding filters may cause the integration to stop updating. Inline edits in Jotform Tables also do not update Google Sheets entries. You can also check the integration’s action logs for any failed runs to help diagnose issues.

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. In the menu on the left, click on Integrations and select the Google Sheets integration.
    3. Hover your mouse on the Action and choose the Three Dot icon.
    4. Select Action Logs and review the integration.

    Some entries are not showing to Google Sheets Image 1 Screenshot 20Give it a try and let us know how it goes.