Meu formulário está desativado

  • vinhosdeportugal
    Perguntado em 13 de maio de 2025 às 08:48

    Olá, sem querer desativaram o formulário - RoadShow Belo Horizonte 2025 - e ao reativá-lo ele ainda aparece como inscrições encerradas. Fiz tudo oq foi indicado, mas ainda não se resolveu. Esse link já foi divulgado em vários lugares e preciso que volte a funcionar. No aguardo. Obrigada

  • Lorevie Jotform Support
    Respondido em 13 de maio de 2025 às 11:01

    Hi vinhosdeportugal,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese let us know, and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I've opened your form, and it's currently enabled. Check out my screenshot below:

    Meu formulário está desativado Image 1 Screenshot 40 Is the form embedded to a website? If yes, can you send us the link to the website so we can check it? Can you share with us a screenshot of what you're seeing on your end when you open the form? Let me show you how to post a screenshot to our support forum:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Meu formulário está desativado Image 2 Screenshot 51

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Meu formulário está desativado Image 3 Screenshot 62 After we hear back from you, we'll be able to move forward with this.