Issue with Gift Registry Widget not allowing scrolling

  • wilmabee81
    Asked on May 12, 2025 at 12:43 PM

    Hello, i have a gift registry widget on my form and it does not allow scrolling to see all options. I try the iembed thing but i do not know where to post the updated code. please help

  • Rhina JotForm Support
    Replied on May 12, 2025 at 10:56 PM

    Hi Brinttany,

    Thanks for reaching out to Jotform Support. I tested the form through a clone but could not replicate the issue. Issue with Gift Registry Widget not allowing scrolling Image 1 Screenshot 70I also tried embedding the form on a web page and was able to scroll and view all listed options.

    Issue with Gift Registry Widget not allowing scrolling Image 2 Screenshot 81 I checked your form and it seems you have added the iFrame code on the Quantity Gift Registry widget as a custom CSS:

    Issue with Gift Registry Widget not allowing scrolling Image 3 Screenshot 92Can you confirm if you're referring to an issue with the embedded form?. Can we ask for the link to the web page? Instead of adding the iFrame code to the field element you would need to paste the iFramce code on your webpage. Can we ask which web provider you're embedding the form to? If you're using Wordpress, you can check out the guide here. Embedding your form on a webpage is really easy. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
    2. In the menu on the left side of the page, click on Embed.
    3. Now, select iFrame and click on Copy Code.
    4. Paste your code into your webpage's embed area, and that’s it.

    Issue with Gift Registry Widget not allowing scrolling Image 4 Screenshot 103 If that's not what you're referring to, can you send us a screenshot of the issue you encountered so we can further check? Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Issue with Gift Registry Widget not allowing scrolling Image 5 Screenshot 114 4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Issue with Gift Registry Widget not allowing scrolling Image 6 Screenshot 125 You can also send us a short clip. You can use Loom to record your short clip.

    Once we hear back from you, we'll be able to help you with this.