OneDrive: Integration page is stuck in loading mode

Hi! I am having problem to integrate my form with onedrive.
Once I try to do that it shows 3 dots spinning. I tried in different pc-s

Hi Lirak,

Thanks for reaching out to Jotform Support. When I cloned and integrate your form to my OneDrive, everything worked the way it was supposed to. I also tried integrating my own form to OneDrive. Take a look at the screencasts below to see my results:

Ensure that you have stable internet connection. You can also try clearing your browser cache, switching to a different browser. I've cleared your cache and can see that your form is working fine. Can you go ahead and try it again and let us know how it goes? If the same thing happens again, we'll investigate it more to see if we can figure out what's going on.

Give it a try and let us know how it goes.

Hi Lirak,

Thanks for your update. We appreciate your feedback regarding the OneDrive integration issue. As we couldn't replicate the issue on our side, can you check if there are any errors in the console logs of your browser once you click and the loading starts? With this information, we'll be able to have more information of the issue. You might want to check out this guide about How to Get a Console Report from Most Common Browsers.

Once you have the screenshot, post here in the thread. Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.