I want multiple people to be able to select the same time slot, but it blocked them out.

I have a time selection element on my form for people to select a pick up time and date for their order. I want multiple people to be able select the same time slot and day however when a I tested it out it is only allowing one person to select a time slot then it blocks it out in the time slot selection area. I went to the setting editing section on my time slot element and have selected unlimited appointments per day and I have also selected 200 people in the ' Maximum Attendees Per Time Slot' section under the advanced settings however it still only allows one person to select a time slot.

I'm Hoping someone can help me figure out how to leave all the time slots open and available even if someone has already selected that time slot.

Thank you!

Hi Marie,

Thanks for reaching out to Jotform Support. I'll need a bit of time to look into this. I'll get back to you as soon as I can.

Let us know if you have any other questions.

Hi Marie,

Thanks for reaching out to Jotform Support. When I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

I also checked your form and it appears that the Appointment field is correctly configured to allow multiple users to select the same time slot without it being blocked, like what you can see on the screenshot above. The Appointment Type is set to Group, and the Maximum Attendees Per Time Slot is properly set to 200. The Interval settings also look good and shouldn’t be causing any conflicts. I also cleared your form caches to refresh your data and to help your forms work faster and efficiently.

Note that currently, Jotform doesn't support multiple selections from a single appointment field by one user, but multiple users can select the same slot if the above settings are properly configured. 

Give it another try, and let us know how it goes.