SSO configuration will not save due to User not being valid

Does the person generating the signing cert need to be an admin in Jotforms to work? Test configuration returns that my username is not a valid user and will not save. I do not need to be a user in jotforms. this is using OKTA and your documentation to configure.

Hi Jason,

Thanks for reaching out to Jotform Support.  I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains how to create a ticket for Enterprise Support here. Just create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly. 

Thanks for your patience and understanding, we appreciate it.