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Maria MontanaroAsked on May 8, 2025 at 2:20 PM
billing and plan
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Adrian Besilla JotForm SupportReplied on May 8, 2025 at 2:40 PM
Hi Maria,
Thanks for reaching out to Jotform Support. Can you explain a bit more about billing and plan that you've mentioned? Did you encounter any issues with your subscription? I've checked your account and noticed that you're scheduled for downgrade. If you're inquiring about refund, to request a refund for your latest invoice, just fill out our Refund Request form. And our relevant team will email you once they've had a chance to look into it.
Let us know if you need any more help.