Zoom Integration: Scheduled appointments are not coming through.

We have integrated Zoom successfully to a form we have created however we cannot seem to activate it or work it. The trial appointments are not coming through to the zoom meetings.

Kindly guide us on how to navigate this issue.

Hi 3CA,

Thanks for reaching out to Jotform Support. Have you tried to reintegrate, removing the integration and then add it back, let me show you how:

First, let's remove the integration:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. In the menu on the left side of the page, click on Integrations, then search for Zoom, and click it.
   
3. Then, click on Remove Integration and click Yes, Remove to confirm.

Now, to add it back:

1. In the Form Builder, go to the Settings tab.

2. Click Integrations on the left.

3. Search for Zoom, and click it.

4. Click the Authenticate button to connect and link your Zoom account. If you’ve already linked your account, there’s a dropdown, and you can select the account from there.

5. Once authenticated, choose an action from the first dropdown and match your Zoom fields to your Jotform fields, and then Save.

Additionally, I have cleared your form cache. If the issue persists after this, let us know so we can take a closer look.

Give it a try and let us know how it goes.