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SaltwaterElementsAsked on May 8, 2025 at 6:40 AM
Hello ,
how can i delete the hcaptcha so i can add it manually if i want in the form .
Thank youHicham
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Sheena JotForm SupportReplied on May 8, 2025 at 6:53 AM
Hi watersportmanagerlassarga,
Thanks for reaching out to Jotform Support. The one you are referring to is the Anti-Spam Captcha, which is automatically activated when a system detects unusual activity on the form from the exact IPs. It usually appears when the system detects that multiple submissions are being sent from a certain IP Address in a short period of time.
We can only disable this feature in the account by whitelisting the account but note that form can no longer show the captcha if there's an actual spam attack. Also, the feature to whitelist an account is only available in paid accounts so you need to upgrade to disable this feature.
Let us know if you have any other questions.