Unable to access form: Form Over Quota.

Hello Team,

Our forms still says that the quota has been reached even though the submissions were already deleted.

Form URL: https://form.jotform.com/250356565493464

The Data space should have been already freed up but it still saying the error above.

Thanks

Hi VPSAustralia,

Thanks for reaching out to Jotform Support. When I checked our system, I saw that your account is under the usage limit of your chosen subscription plan. So, I cleared your form's cache to remove the piled-up cache in your forms, and when I tried accessing one of your forms again, it is now working as expected. Check out this screenshot below:

Reach out again if you need any other help.

Hello Israel,

Thank you for reaching out, I already tried to clear the cache of the forms earlier but still got the same error. Nonetheless, thanks for fixing it.

Regards,