How to cancel the AI Agent Phone number add on?

I was just charged for a ai phone agent number - need to cancel

To cancel your subscription for the AI phone agent number, please follow these steps:

1. Go to the Billing section in your account.
2. Select Change Plan.
3. Choose the Starter (Free) plan.
4. Follow the instructions on your screen to complete the cancellation.

After canceling, your account will remain on your current paid plan (Bronze, Silver, or Gold) until the end of the billing period you paid for. After that, your account will automatically downgrade to the Starter (Free) plan and you will no longer be billed.

Hi Smash_Creative_Group,

Thanks for reaching out to Jotform Support. As requested, we've cancelled your AI Agent Phone Number add on. This means that your AI Agent Phone Number will no longer be active after your current add on billing period on June 6, 2025.

Reach out again if you need any help.