How to cancel Jotform?

  • Stefanie Sacks
    Asked on May 6, 2025 at 2:08 PM

    I want to unsubscribe

    I thought this was something else

  • Abdul JotForm Support
    Replied on May 6, 2025 at 2:13 PM

    Hi Stefanie, 

    Thanks for reaching out to Jotform Support. I can see that you have a free account with Jotform and no active subscription. If you want to delete the account, sure, you can do so, but that'll also delete all of your forms and data. If you're sure you want to go ahead with that, let me show you how to do it:

    1. On your Account Settings, scroll down and click on Delete My Account.

    How to cancel Jotform? Image 1 Screenshot 40

    2. Now, in the pop-up warning window, click on Yes, Delete.

    How to cancel Jotform? Image 2 Screenshot 51

    3. Then, enter your account password and click on Verify. That's it.

    How to cancel Jotform? Image 3 Screenshot 62Let us know if you need any other help.

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