Google Sheet Integration Not Working and Not Receiving Emails

My google sheets integrations are not working and i m also not receivign a submission email

Hi Murtaza,

Thanks for reaching out to Jotform Support. I cloned your Lockbox Management Form and can't replicate the issue. I was able to receive the email notification right away and the submissions were reflected on my Google Sheet real time. Check out my screenshots below:

I also checked your email logs and saw that the emails were sent successfully. Check out my screenshot below: Can you check your spam/ trashfolder and see how it goes? Can you try reintegrating your Google Sheet? It's easy to re-integrate the Google Sheet integration. First, we’ll remove the existing Action. Let me show you how to do it:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. In the menu on the left, click on Integrations and select the Google Sheets integration.
3. Then, hover over the Action section and click on the Three Dots icon.
4. In the dropdown menu, select Delete Action, and in the window that opens click on Yes, Discard.

Now, let's connect the Google Sheets Integration again:

1. While in Google Sheet Integration settings, click on the Add New Action button.
2. Now, select an action and click on Next.
3. Then, click on Add Action and customize settings as you want.
4. Once you finish customizing, click on the Save button at the bottom right of the settings.

If you select Create new spreadsheet, a new spreadsheet will be created in your Google account, where submissions will be collected. If you select Use existing spreadsheet, submissions will be collected in the spreadsheet you choose, which is already connected to your Google account. We also have a guide about How to Integrate Forms With Google Sheets that you can check out.

Give it a try and let us know if you have any other questions.