I need to change my email address but I have no access to my old email

I need to change my email address. My old email is miked@m3innovationsbw.com, and I want to update it to mikedannhauser630@gmail.com because I can no longer access my old email.

how far with the chang

Hi Mike,

Thanks for reaching out to Jotform Support. For us to help you change your email address from miked@m3innovationsbw.com to mikedannhauser630@gmail.com, do share with us the following information for us to confirm your identity as the account owner:

• Last 4 digits of the credit card:
• The expiration date of the card:
• Type of card (AMEX, Visa, etc):
• Transaction date:
• Amount charged: 

Once we heard back from you, we'll be able to help you with it.

I’ve faced this issue before when transitioning between company domains. The key is verifying ownership another way—usually with ID or payment history. In my case, using Phonexa’s admin panel helped track original account activity when email access was lost. For Jotform, I’d recommend reaching out directly with any supporting details—they’re usually responsive with legit proof.

Hi Mike,

Since you've mentioned that you no longer have access to the email you use to create an account. To recover your account, you can fill out the form on this link. Once the respective team reviews your request, they will get back to you as soon as possible.

Give it a try and let us know if you need any other help.