PDF Editor: Gear icon is not showing in the PDF Editor

  • bluelightvic
    Asked on May 6, 2025 at 3:45 AM

    I am also having this issue.

    Link to form: EOI for 1:1 - Jotform PDF Editor

  • Lorevie JotForm Support
    Replied on May 6, 2025 at 3:52 AM

    Hi bluelightvic,

    I've cloned your form, but I was able to see the gear icon in my PDF Editor. Check out my screenshot below:

    PDF Editor: Gear icon is not showing in the PDF Editor Image 1 Screenshot 50When you open the PDF Editor, you'll be redirected to the PDF Form. You can see the gear icon on the New Document PDF. Check out my screencast below:

    PDF Editor: Gear icon is not showing in the PDF Editor Image 2 Screenshot 61 If you still can't see it, can you share with us a screenshot of what you're seeing? Let me show you how to post a screenshot to our support forum:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    PDF Editor: Gear icon is not showing in the PDF Editor Image 3 Screenshot 72

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    PDF Editor: Gear icon is not showing in the PDF Editor Image 4 Screenshot 83 Keep us updated and let us know how it goes.

Your Answer