How to collect submissions offline?

  • Chloe Lyon
    Asked on May 5, 2025 at 10:27 PM

    Hello,


    We are currently researching ways to have permits filled out by numerous contractors to reduce the amount of paper used. There is no wifi connection onsite, but we have it in the office.

    Could you please tell me how your software works and if this is something that could help reach our goal of completing paperless permits and inductions?

    Thank you for your help

    Chloe

    Projects Administrator

  • Raymond JotForm Support
    Replied on May 5, 2025 at 11:15 PM

    Hi Chloe,

    Thanks for reaching out to Jotform Support. On the Jotform Mobile App, you can use Offline Mode to save your form to your device for filling out, or you can use Kiosk Mode, even without an internet connection. All submission data will be saved to your device and sent to your Inbox once you're connected to the internet. Let me show you how to set it up:

    1. On your My Forms page, tap on the form that you want to access in Offline Mode.

    How to collect submissions offline? Image 1 Screenshot 60

    2. On the bottom-right side of the menu that opens, toggle Offline Mode to the On position.

    How to collect submissions offline? Image 2 Screenshot 71

    You can't use certain widgets and elements in Offline Mode because they require an internet connection to function properly. Let me show you how to use Kiosk Mode when you don't have an internet connection:

    1. On your My Form pagetap on the form that you want to open in Kiosk Mode.

    How to collect submissions offline? Image 3 Screenshot 82

    2. About halfway down in the menu that comes up, tap on Kiosk Mode.

    How to collect submissions offline? Image 4 Screenshot 93

    3. Adjust the Kiosk Settings as you like and then tap on Launch Kiosk at the bottom. And that's it.

    How to collect submissions offline? Image 5 Screenshot 104

    Give it a try and let us know how it goes.