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ExecutiveEdgeAsked on May 5, 2025 at 11:16 AM
I have a client who has been using our jot form. His name is Stain Jones. He states he had saved 3 form in March and all of them are gone. Can you advise where these forms went?
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Deanne JotForm SupportReplied on May 5, 2025 at 11:34 AM
Hi Chandler,
Thanks for reaching out to Jotform Support. If he saved his form answers and hasn't submitted them yet, he should be able to find them in his Draft folder:
Also, they should have received an email about their draft:
On your end, you can view the Incomplete Submissions in Jotform Tables. Let me show you how:
- On your My Forms page, select the form you want to check for incomplete submissions.
- In the upper-left corner, next to the Create Form button, click on Submissions.
- In Tables, click on the Three Dots icon next to your form's name, and then in the dropdown menu, click on Incomplete Submissions.
- In the Incomplete Submissions menu, hover over the submission and click on View. This will open the form with the incomplete submission in a new tab.
- In the Incomplete Submissions menu, hover over the submission and click on the Trash Can icon.
- In the window that opens, click on Delete Data.
- In the Incomplete Submissions menu, select the submissions in the list and click on Delete.
- In the window that opens, click on Delete Data and that's it.
Give it a try and let us know if you need any other help.