Reactivate my account

Hello,

I hope you are doing well! I just want to say I didn't used my account for the long time. Now I am login my account then the message shows for reactivating account. So I want to know how can I reactivate my account.

Thanks

Hi James,

Thanks for reaching out to Jotform Support. I checked out your account and can confirm that it's active and in good standing. I also checked a few of your forms and was able to view them without any issues. Take a look at the screenshot below for my results:

Can you take a screenshot of what’s happening and send it to us? Let me show you how to post a screenshot to our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

That's it. Once we hear back from you, we'll be able to help you with this.